Our Services

Supporting your wellbeing journey

Our team is trained and skilled in working with a variety of modalities and populations, including teens and adults. See below to learn more about out special areas of interest.

Therapy Office Space
Anxiety and Stress Management
Cognitive Behaviour Therapy (CBT) is an evidence-based approach for managing anxiety and stress. In fact, CBT has been proven to be as effective as medication! This is often the approach we use to improve anxiety and stress management.
 
We also have great success with using Acceptance and Commitment Therapy (ACT) and Internal Family Systems (IFS) for managing anxiety and stress.
 
We offer counselling for the following anxieties: 
 
  • Generalized Anxiety Disorder (GAD) 
  • Social Anxiety 
  • Medical Anxiety
  • Performance Anxiety 
  • Phobias
  • Panic Disorder
  • OCD tendencies
  • Stress Management
Working with couples and witnessing partners become closer and more connected is so rewarding. We are Gottman trained therapists, which is an approach that provides an easy to understand and follow framework to strengthen your relationship. We work with couples to: 
 
  • Improve communication 
  • Increase intimacy and connection 
  • Improve conflict resolution
  • Work through major transitions (I.e. moving in together, getting married, having a baby)
Transitioning to parenthood is oftentimes a challenging experience. From trouble conceiving, to the physical, mental and emotional changes that accompany pregnancy and postpartum, it is natural to feel overwhelmed and disconnected from yourself and others.
 
We take an emotion-focused approach to help you reconnect with yourself and others through this major transition in your life. We offer pre and postpartum counselling for: 
 

Difficulties with self-esteem and self-confidence can be incredibly challenging to cope with, and tend to interfere in our lives in very real ways. Self-esteem challenging can present through the criticism we have of ourselves around our body image, school and work abilities, relationships, and personality.

Ultimately, our challenges with self-esteem can lead to low mood and decreased overall wellbeing, and can also prevent us from going after new experiences and opportunities if we convince ourselves that our negative self-talk is true.

This is why it is so important to work on our self-esteem and confidence. Many of us carry narrative about ourselves and our abilities, and these messages often stem farther back into our pasts. Common narratives include:

  1. “I am not good enough”
  2. “I am undeserving” or “I don’t deserve ___________”
  3. “I am a failure”
  4. “No one likes me”
  5. “I’m asking for too much”


Exploring and understanding the origins of these narratives and what these messages are attempting to accomplish is an effective way to re-write your self-narrative to one filled with strength and compassion. This is not easy work, but it can truly transform your life in the present and looking into the future.

Relationships are a huge part of our lives, from romantic partners, friends, family and co-workers, and can bring us immense joy and sense of community and support. However, these complex relationships also bring their own unique sets of challenges, and can be difficult to navigate. 

It can be especially helpful to talk to a counsellor in these moments- oftentimes the people we would usually turn to in these difficult times are the exact same people we are facing these challenges with. Alternatively, we may turn to other friends and family, but they might be biased, or not know what to say or how to help.

We are here to listen and offer guidance and support as you navigate these challenging situations. We will tailor our approach based on your unique circumstance, however some topics that may be helpful to discuss may include:

Chronic pain and illness, whether recent or lifelong, impacts every aspect of our lives and wellbeing. Our mental and physical wellbeing are intertwined, so struggling mentally can have a huge impact on your condition. From coping with recent changes, to adjusting to changes in your relationships stemming from your chronic illness or pain diagnoses, to learning acceptance and creating a meaningful life within your limitations. We are here to support you every step of the way.

FAQ

  • Individuals: $145/60min
  • Couples: $155/60min
  • 30min sessions available
 
You can add your credit card to your file prior to your first session, or during your first session. You will only have to give this information once. The receipt will be sent to you via email for you to submit to your health insurance plan for reimbursement. If you are paying partially or fully out of pocket, please keep the receipts for your personal tax return.
Most health insurance plans cover psychotherapy services. It is recommended that you check with your insurance provider to ensure that your plan does cover psychotherapy and Registered Psychotherapists. It is also a good idea to check your yearly coverage amount for psychotherapy.

We offer direct billing for many insurance plans, please inquire for more details regarding your specific coverage. Please ensure that your insurance plan offers coverage for Registered Psychotherapists. If you are part of an insurance plan that does not offer a direct billing option, we will send you a receipt after each session that you can submit directly to your health insurance plan for reimbursement.

If for any reason you cannot keep your scheduled appointment, please provide 24 hours notice so another client, sometimes waiting in pain, can utilize that time slot. You can cancel appointments with more that 24 hours notice through email or phone, or through the online booking system. If you are feeling ill or for any reason do not wish to attend an in-person appointment, you will have the option to move the appointment to a virtual meeting. Please call or email me if you need to cancel less than 24 hours before your scheduled appointment.
If you would like to get to know me and how I can support you prior to your first session, I would be happy to schedule a 15 minutes phone consultation. Please call or email me to arrange a consultation.
We will discuss this together in our first session. This can vary depending on many factors, and is often unique to each client and situation. However, I recommend starting with once every week or every other week to build your toolkit and have practical strategies to try outside of therapy. Then, as you get more comfortable with these tools, we can space out our sessions more.
The online booking portal is designed to allow you to schedule and cancel appointments that are cancelled with more that 24 hours notice. You can also check any upcoming appointments and complete any requested forms. You can also download the online booking portal as a phone app if that is more convenient!
If you would like to download the NewCare app, this is free to download and use. You can use the app to check appointment times, schedule and cancel appointments, complete any necessary forms and view invoices and receipts.
 

All of these features are accessible on the online portal as well if you do not wish to download the app. Please see the next question for instructions on installing the app.

Installing on Android 
 
  1. Open the portal in Chrome at newcarecounselling.noterro.com
  2. Tap the Download button.
  3. Tap Install App, then Install.
iOS Instructions 
 
The online booking portal has a wait list option. Once you have a registered account, you can simply choose the dates and times that you wish to be added to the wait list, and you will be notified if any of those dates and times become available. Alternatively, you can email or call me to be added to the waitlist.
After you schedule your first session, you will be sent an intake form to complete prior to our first meeting. If you wish to complete the form in session, that is also an option. Once you have completed the form, it will be automatically sent to me and you will be ready for your first session.
The first session is designed to explore your goals for therapy and how we can achieve those goals. The first session usually consists of the following steps: 
 
  1. Review the consent information
  2. Discuss what therapy is and your goals for therapy
  3. Explore difficulties and challenges that you would like to address in therapy
  4. Discuss treatment plan and schedule the next session